Welcome to Sonakshi Solutions (“we”, “us”, “our”). These Terms & Conditions govern your use of the website https://sonakshi.solutions/ (“Website”) and the services provided by us, including but not limited to courier, cargo, logistics, and tracking services (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
🔹 1. Acceptance of Terms
By using the Website and Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. You also agree that use of the Website and Services is at your sole risk.
🔹 2. Services Offered
Sonakshi Solutions provides courier and cargo services, including:
Domestic and international package delivery
Door-to-door services
Corporate shipping solutions
Package tracking and status updates
Additional logistics support as requested by the customer Justdial
We reserve the right to modify or discontinue any service at any time without prior notice.
🔹 3. User Eligibility
You must be at least 18 years old to use our Services. By using the Website, you represent and warrant that you are of legal age in your jurisdiction to form a binding contract.
🔹 4. Account Registration
Some Services may require you to register and provide accurate personal information. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
🔹 5. Use of Information & Bookings
When booking a shipment through our Website, you agree to:
Provide complete, accurate, and up-to-date recipient and sender information.
Ensure the shipment complies with all applicable laws.
Pay all applicable fees, taxes, and charges.
🔹 6. Shipment Labels & Tracking
All shipments must accompany valid identification, accurate labels, and relevant customs documentation (for international shipments). Tracking information provided by us should be treated as guidance; actual delivery may vary due to carrier/third-party processes.
🔹 7. Liability & Limitation
Sonakshi Solutions is not responsible for loss, damage, or delay due to events beyond our control, including but not limited to natural disasters, customs delays, strikes, or carrier errors. For damage claims or loss, liability will be limited to the extent allowed by applicable law and carrier terms.
🔹 8. Prohibited Items
You agree not to ship items prohibited under Indian or international law, such as hazardous materials, dangerous goods, or illegal products.
🔹 9. Payment Terms
All payments for Services must be completed before shipment. We accept payments via authorized modes indicated on the Website. Failure to complete payment may result in delayed or cancelled Services.
🔹 10. Intellectual Property
All content on this Website (text, logos, graphics, software) is the property of Sonakshi Solutions and is protected by copyright and other laws. You may not use or reproduce content without permission.
🔹 11. Governing Law
These Terms are governed by the laws of India, and disputes will be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.
🔹 12. Changes to Terms
We may update our Terms at any time. Changes take effect once posted on the Website.
